The goal
The problem
1. Defining the focus
2. Bench
3. Exploratory research - Interviews
3.1 Semi-structured interview script
3.2 Video Call Interview Results
3.2 WhatApp Text Interview Results
Insights
User Journey
Camila at the Street Carnival
Wireframes
UI and Prototype
Interface analysis
Establishment's Withdrawal Journey
This situation simulates the moment when the withdrawal is made. Wait until the screens get in sync illustrating what it would be like in practice.
To navigate the client's journey,
To navigate the establishment's journey,
Interface analysis
Test Plan
Result
Conclusion
Learnings
